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Disconnecting from NetFree and stopping payment
Disconnect from your Internet Service Provider:
In order to disconnect, you must contact your Internet Service Provider who you used to connect to Netfree,
Notify them that you want to discontinue the service and unsubscribe.
A list of Internet Service Providers appears here.
Disconnection and termination of charges from NetFree:
To avoid incorrect charges in the future (in case your your Internet Service Provider uses your existing connection to another customer).
It is the customers responsibility to disconnect/erase the connections associated with his account at the following link:
Removing WiFree blocking software:
If the software is installed, contact Netfree via NetFree's Support System in order to remove the software.
The removal involves a cost of 100 Shekel. The payment and the removal are carried out by remote control during a telephone call.
Otherwise, you won't be able to browse on an internet connection not filtered by Netfree.
Disconnection process for VPN or Hadran clients:
- ↑ For an account that is Associated to a Kehilla, ask the Kehilla supervisor to disconnect the connection.